Love INC of Mid-Delmarva ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. 

1. Personal Information We Collect 

We may collect the following types of personal data: 

• Name, email address, phone number, and mailing address 

• SMS opt-in status and communication preferences 

• Service requests, appointments, and transaction history 

• Any additional information you provide when communicating with us 

2. How We Use Your Information 

We use your personal information for purposes including, but not limited to: 

• Providing services and responding to inquiries 

• Sending SMS messages for appointment reminders, service updates, and other relevant notifications 

• Processing donations and maintaining donor records 

• Ensuring compliance with legal and regulatory requirements 

• Improving our services and outreach efforts 

3. Sharing of Personal Information 

We do not sell or rent your personal information. Your data may be shared only in the following circumstances: 

• With trusted service providers assisting us in delivering our services (e.g., SMS providers, payment processors) 

• As required by law, regulation, or legal process 

• If necessary to protect the safety, rights, or property of Love INC of Mid-Delmarva or our users 

4. SMS Consent & Privacy 

By opting into SMS communications, you consent to receive text messages from Love INC of Mid-Delmarva. SMS consent is used solely for communication related to our services and is never shared with third parties for marketing purposes. 

5. Accessibility & Placement 

This Privacy Policy is easily accessible via: 

• A link in the footer of every webpage on our site 

• A link included near SMS consent language on all web forms 

For questions about this Privacy Policy, contact us at giovanni@loveincofmiddelmarva.org 

SMS Terms & Conditions 

By providing your phone number and opting into SMS communications, you agree to the following terms: 

1. Types of Messages You May Receive 

Messages may include, but are not limited to: 

• Appointment confirmations and reminders 

• Order or service updates 

• Success or Impact stories 

• Urgent alerts regarding needs in the community 

2. Message Frequency & Costs 

• Message frequency may vary. 

• Standard message and data rates may apply, depending on your mobile provider. 

3. User Responsibilities & Opt-Out Options 

• You can opt out of SMS communications at any time by replying STOP to any message. 

• To receive assistance, reply HELP or call 302-629-7050 

• Consent to receive SMS messages is not a condition of receiving services. 

4. Example SMS Consent Language 

By opting into SMS from a web form or other medium, you agree to receive SMS messages from Love INC of Mid-Delmarva. These may include appointment scheduling, appointment reminders, post-visit instructions, service updates, and donation receipts. Message frequency varies. Message and data rates may apply. See our Privacy Policy at [Privacy Policy URL]. Reply HELP for assistance. Reply STOP to opt out at any time. 

For further inquiries, contact us at giovanni@loveincofmiddelmarva.org 

Love INC of Mid-Delmarva 

https://www.loveincofmiddelmarva.org/ 

giovanni@loveincofmiddelmarva.org 

302-309-9927 

Last Updated: February 13, 2025